Similar to our other types of providers, Keystone conducts due diligence on appraisal management companies (AMCs) based upon the accumulated rules and guidelines of our lenders. Keystone purposefully looks out for AMCs that are managed by experienced appraisers, comprising their pool of transaction managers, as well as lender relationship managers, who use historical data to rank and assign work to the most competent appraiser for the geographical area and property type.
To qualify as a certified AMC, KeyStone additionally requires dedicated teams of key management, compliance, and legal professionals that stay abreast of all compliance and regulatory guidelines, tracking the legislation pipeline in each jurisdiction and implementing regulatory or GSE requirements safely ahead of deadlines.
While the lender must have a direct vendor relationship with the AMC, KeyStone facilitates a low cost service to track orders and fulfillments, including provider scorecards, consolidated reporting and invoice reconciliation for the lender.
There are a set of stakeholders that either are brokers paying for ancillary products themselves, or are borrowers that, in accordance with a lender’s operational rules – must have application or appraisal fees collected, who require fund collection as opposed to monthly invoicing of a bill-to-party.
KeyStone’s payment solutions allow for both, synchronous and asynchronous approaches – all with full reporting and comprehensive dispute management services.